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Your staff

The staff app

What your staff see, and how they sign in without a password.

Your staff use ScheduleSolve in the browser on their phone or computer. There is nothing to install. Phone apps for iPhone and Android are coming soon.

How staff get in

  1. You invite them from the People page.
  2. They open the email and press Join.
  3. Next time, they type their email and get a 6-digit code. No password.

Tell staff to add the page to their home screen, so it opens like an app.

What staff see

TabWhat it shows
My shiftsThe shifts they were told about, week by week, and their next shift. Who works with them shows only when you allow it for their team.
RequestsAsk for time off, say when they can't work, report sick, swap or give away a shift. A request that still waits can be cancelled, with Undo.
Open shiftsShifts they can pick up, including shifts colleagues give away. Only shifts they can work show here.
UpdatesEvery change to their shifts, and answers to their requests.

Staff see a schedule only after you post it. If you change a posted schedule, they see the change after you press Tell them.

Tell your manager, in their own words

Staff can type a message such as "I can't work next Friday". ScheduleSolve turns it into a request (time off, a day they can't work, or a swap) and shows it to them to check before it goes to you.

Preferences

  • When you can't work: days or shifts they cannot work ("I can't work", for real limits such as school or another job) or would rather not work ("I'd rather not work", a wish). The next schedule follows them when it can. A "can't work" may need your OK.
  • Notifications: which updates they get on this phone or computer. Press Turn on notifications on the Updates tab first.
  • Quiet hours: notifications wait until they end, except a change to a shift that starts soon.
  • Calendar: their posted shifts and approved time off in Apple or Google Calendar. "Make a new link" stops the old one.

Managers in the staff app

If you also work shifts, press Open the staff app in the menu to see your own shifts.

Something not clear? Write to [email protected].